← My loan

Your settings

Open it with the same email and password you used to save your application.

Do not have a password yet? You can pick one on your application summary — or the first time you tap Save & finish later while filling it in.

Your settings

How we reach you

Changing this changes how we contact you from now on. It does not change anything you have already agreed to — that is further down, and it is kept exactly as it was.

Your application, your documents and this page all follow this setting — on this phone and on any other device you sign in from.

What we send you

Choose the reminders you want. They go out however you asked to be reached, just above.

These tell your team how you want to be reminded. They are kept on your file and your loan officer reads them before reaching out.

Your password

The one you use to open this page and to pick your application back up on another device. We never see it — changing it here changes it everywhere.

What you have agreed to

Your record, kept the way you gave it — the date, the version, and the exact words on your screen at the time. These cannot be edited here, by you or by us. You can withdraw one, and withdrawing is added to the record rather than replacing it.

Stop everything optional, in one go

One tap withdraws every optional message consent on your file at once. It is recorded the moment you tap it, not on a cycle.

Your documents

Anything you upload moves to your loan file with CLEAR Home Loans, and that is where it is kept and protected for as long as the law requires. This page does not delete documents — if you need something removed, ask Christa and she will tell you what is possible and what has to be retained.